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CarsDirect – love it

August 20th, 2007

carsdirect I have two words about CarsDirect.com: very happy. As someone who worries about customer experience, I can honestly say that the best car buying experience I’ve ever had was with CarsDirect. From the initial conversation with one of their specialists, to going back and forth to find the “right” car, all the way thru the financial aspects I couldn’t give them more praise. The process is streamlined, you’re never left waiting in a cube while your sales rep goes to “talk to their manager” etc.

Professional, direct, good follow thru and ultimately, a satisfying experience as a customer. Oh yes, and excellent prices that were probably better than what I could negotiate at a dealer!

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