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Workaround for Windows Media Player 11 not seeing SD Cards in Windows Mobile phones

January 25th, 2007

I’ve had a problem with my Windows Mobile 5 phone and syncing media content thru Windows Media Player on Windows Vista.  Basically WMP doesn’t “see” the SD card on my pocket pc phone, so I’m unable to sync any large video or audio files to the phone.  I’d read various things online about how it was a problem with Activesync but I’m using Windows Mobile device Center on Vista so it didn’t seem like the same issue.

I reinstalled WMDC and browsed thru the Release Notes to see if my issue was documented (it wasn’t), but saw an e-mail address for Support requests.  I e-mailed Microsoft not expecting a response ever, but I was way wrong.  I got a response in 2 hours and they solved my problem.

I’m pasting in their advice in case others are having this issue:

This issue is caused by the way Windows Media Player uses WMDC to enumerate the different USB devices.  The buffer to hold the device path is too small for long paths.  This issue can be hit by any device and USB driver, but we are seeing this mostly in devices using the RNDIS driver.

[Workaround]

For Windows Mobile 5 AKU 2.? and above, you can manually switch from RNDIS USB driver to the old serial USB driver

On PocketPC:

1. Start

2. Settings

3. Connections tab

4. USB to PC

5. Uncheck ‘Enable advanced network functionality’

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